I’ve had this laptop since it was brand new. I paid around $3,000 for it at CompUSA. It’s having some power issues and I don’t want to deal with it. I switching to Apple. I haven’t tried a new battery yet. I’ve upgraded the ram to 1.5 GB. I also had a free upgrade to Vista Home Premium but didn’t use it. The Product keycode is on a sticker on the bottom. There is also a product key code for XP Media Center Edition.